Lucayan Technology Solutions LLC

Information Technology & Media Support Specialist

Carlisle, PA
Full Time
Mid Level

Location: Carlisle Barracks, Carlisle, Pennsylvania
Company: Lucayan Technology Solutions LLC
Employment Type: Full-Time

Job Summary

Lucayan Technology Solutions LLC is seeking an Information Technology & Media Support Specialist to provide IT, knowledge management, and media services in support of the U.S. Army Peacekeeping and Stability Operations Institute (PKSOI). This position plays a critical role in supporting PKSOI’s mission by managing its digital platforms, knowledge repositories, and multimedia communications to ensure information is accessible, accurate, and effectively delivered to stakeholders worldwide.

Key Responsibilities

  • Serve as data administrator and content organizer for PKSOI’s website, SharePoint™ portal, Army 365 systems, and social media platforms.
  • Manage and update digital publications, video streams, and web content, ensuring timely dissemination of PKSOI information.
  • Provide Defense Visual Information Distribution Service (DVIDS) support by submitting, cataloging, tagging, and publishing audio, video, podcasts, and imagery.
  • Maintain and organize lessons learned databases, linking reports, after-action reviews, and knowledge products to internal and external repositories.
  • Support the PKSOI Publications Manager with digital repository upkeep, posting bulletins, and ensuring publications are accessible within 48 hours of release.
  • Monitor and track RFIs and ISRs, recommending updates to FAQs and supporting rapid response efforts.
  • Provide IT, audio/visual, and media support for PKSOI conferences, events, and simulcasts, including online registration and streaming.

Minimum Qualifications

  • U.S. Citizen with ability to obtain installation access.
  • High School Diploma or equivalent (Bachelor’s degree in IT, Media, or Communications preferred).
  • Experience with IT support, digital content management, or knowledge management systems.
  • Skilled in Microsoft Office 365 (SharePoint, Teams, Power Automate, Power Pages).
  • Ability to manage multimedia integration (video, audio, graphics) for digital and web products.

Required Qualifications

  • Favorable NACI for Common Access Card (CAC) eligibility and DoD network access.
  • Demonstrated ability to provide DVIDS media support.
  • Familiarity with Knowledge Management systems and Communities of Practice/Interest.
  • Strong organizational, communication, and collaboration skills.

Security Clearance & Certifications

  • Clearance: Favorable National Agency Check with Inquiries (NACI).
  • Training/Certifications (must complete or maintain):
    • Anti-Terrorism (AT) Level I Training.
    • iWATCH Army Security Awareness Training.
    • OPSEC Level I Training (initial and annual).
    • DoD Cyber Awareness Training.
    • DoD 8570.01-M IA/IT baseline certification within 6 months of appointment.

Work Environment

  • Duty Station: Carlisle Barracks, PA (onsite required).
  • Schedule: Monday–Friday, 0800–1700, excluding U.S. Federal holidays.
  • Environment: Professional military-academic setting, working with Army staff, interagency, international, and academic partners.

Why Join Lucayan Technology Solutions LLC?

  • Be part of a mission-driven team supporting the U.S. Army’s peacekeeping and stability operations.
  • Contribute to the digital transformation and knowledge management of a premier Army Institute.
  • Competitive compensation, comprehensive benefits, and growth opportunities in defense IT and media operations.
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